Contact & support
Grimoire is run by a small team. Email is the fastest way to reach us, and a real person reads every message.
Email us
Write to support@grimoiredecks.com. We aim to reply within two business days.
Email supportTo help us help you faster
- The email address on your account
- What you were trying to do when it went wrong
- A link to the deck, if it's about a specific deck
- A screenshot, if there was an error message
Billing, refunds, and cancellation
You can cancel any time from your account page. For refund questions, see our refunds and cancellation policy, then email us if you'd like to make a request.
A deck that didn't work
If a build fails or produces something clearly broken, tell us — we'll credit the build back to your account.
Reporting a problem with card data
Card text, prices, and legality come from third parties. If something looks wrong, check our data sources page — the fix may need to happen upstream, but let us know either way.